Designing Personalized Learning: Integrating Skill Assessments & Content Recommendations for Enterprise Learners
Udacity Enterprise Learner experience
Overview
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
Client
Udacity Enterprise “Skills” Team
Year
2025
Duration
6 months
Problem & Purpose
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Dream it.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Build it.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Grow it.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Users & Audience
Key Users: Enterprise learners (B2B2C)
Additional Impacted Users: Enterprise learning program managers (B2B) and Udacity Customer Success Managers (Udacity Staff) - this work provides an alternative, self-service assessment discovery route for learners, thus reducing the reliance on the manual assignment of assessments and content for those managing large-scale enterprise learning programs.
Future Users: Consumer learners (B2C)
Roles & Responsibilities
My Role: Lead Product Designer; design research, AI prototype & ideation, user research & validation, UX/UI design, handoff, QA
Team: “Skills” Team; 1 Product Manager, 1 Lead Engineer, 1 Backend Engineer, 1 Frontend Engineer
Stakeholders: Sales, Customer Success Operations, Customer Success, Content Development, Key Enterprise Customers with pending renewals
All collaboration was conducted remotely.
Scope & Constraints
Scope:
0-1 experience, enabling a user to:
discover available assessments (based on enterprise contract permissions)
View assessment details
Access assessments (3rd party and native)
View results after assessment completion
View content recommendations based on results
In addition to the key functionality above, the scope alos included:
mapping the Udacity skills taxonomy to 3rd party (Workera) skill taxonomy
Enabling more granular Lesson-level content deep linking to unlock content to skill mapping (for Skill gap content recommendations)
Constraints: tbd
Make it stand out
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
Client
Udacity Enterprise “Skills” Team
Year
2025
Duration
6 months
Introduce your brand
Take a minute to write an introduction that is short, sweet, and to the point.
Make it stand out
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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Research completed
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Item description
Make it stand out.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Make it stand out.
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“It all begins with an idea. Maybe you want to launch a business.”
Laurie Payton
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“It all begins with an idea. Maybe you want to launch a business.”
Jamie Kokot
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“It all begins with an idea. Maybe you want to launch a business.”
Lindsey Beumer
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“It all begins with an idea. Maybe you want to launch a business.”
Keith Finley
Make it stand out.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.