Product Design / UX Strategy /

Product Design / UX Strategy /

courtney with hands up in Utah's Zion National Park The Narows river hike with canyon walls covered in snow in the background

Hello!

Happy you found me.

I’m a Los Angeles based Product Designer & Strategist with 10+ years of experience crafting intuitive digital experiences.

About

I’m Courtney Yingling, a Senior Product Designer & UX Strategist.

My professional experience spans product design, UX/UI/interaction design, and graphic design, all grounded in technology and user-centered design thinking. Most recently, I led design for various teams—including Skills, Enterprise, Partnerships and Integrations, and Student Experience—at Udacity (part of Accenture), an online technical learning platform for individuals and organizations. Before Udacity, I was at PlayStation for six years, where I contributed to PlayStation Vue, a streaming live & VOD TV application, and to PlayStation Partners game development and service tools, collaborating with teams globally.

I’ve contributed to enterprise SaaS and consumer digital products across a variety of industries, including education, gaming, streaming television, e-commerce, consumer goods, entertainment, finance, and private equity.

When not working, you can find me wandering the farmers market, playing tennis, exploring far-off places, or getting lost in a good book. I’m passionate about ethical & sustainable design, product accessibility, speculative design, service design, mindfulness, tacos, quality coffee, and pie.

Key Skills & Areas of Expertise

  • Product Design

  • UX Design

  • UI Design

  • Interaction Design

  • UX Strategy

  • User Research & Usability Testing

  • Information Architecture

  • Prototyping & Wireframing

  • End-to-end Design

  • Zero-to one Design

  • Enterprise & SaaS platforms

  • Accessibility-first principles

  • Cross-platform optimization

  • Data Visualization & Reporting Dashboards

  • Data-driven Analytics

  • Systems Thinking

  • Agile Planning & Roadmapping

  • AI-assisted Design & Research Workflows

Professional Experience

Senior Product Designer | Udacity (Part of Accenture) | 2022-2025

Senior UX Designer | Sony PlayStation | 2016-2022

Freelance Designer & Consultant | Self | 2011-2021

UI Designer | Carbon38 | 2015-2016

Graphic Designer | Dogswell | 2015

Graphic Designer | Troika International | 2014

Junior UI Designer | Use All Five | 2013

Graphic Designer & Presentation Specialist | The Yucaipa Companies | 2011-2013

“People have the power to redeem the work of fools”

— Patti Smith